Delete Account

This page explains how to delete your Petal account and its associated data. There are two ways: from within the app (the fast, recommended way), or by emailing us if you can't access the app.

Delete from within the app

1. Open the Petal app and sign in to your account.
2. Go to the Profile screen.
3. Choose Delete Account and confirm.

Deletion is immediate and permanent. It permanently removes your account, profile, requests, bookings, and push tokens. Data cannot be recovered after deletion.

Delete by email (if you can't access the app)

If you can't access the app, send us a deletion request at info@petal.cy with the subject "Account Deletion Request", from the email address you signed up with. We will process the request and delete your account's associated data within 30 days.

What gets deleted

• Your account and sign-in details.
• Your profile (including your business profile, if any).
• The service requests you created.
• Your bookings.
• Your devices' push tokens.

Note: for safety reasons, reports submitted about a user may be retained even after account deletion, as described in our Privacy Policy.